Trust Center · written for the people whose job is to say no

Built compliant from day one. Not retrofitted.

Clinical media is already being captured — on personal phones, in consumer drives, over messaging apps. Mextt doesn't ask clinicians to stop; it gives them a place to do it that actually protects them, the patient, and the institution.

Status as of July 2026 · updated as it changes

Certification & compliance, stated honestly.

We publish status, not promises. If a badge isn't earned yet, it says so.

United States
HIPAA-ready architecture — BAA templateReady
AES-256 at rest & in transit · signed URLsActive
No model training on customer dataContractual
SOC 2 Type IIOn roadmap
India
NABH-compatible audit trails, RBAC, retentionReady
India-region data residencyActive
DPDP Act 2023 — consent & data-subject rightsIn progress
ISO 27001In certification
Consent architecture · who agrees to what

Consent is a system, not a checkbox.

Hospital → platform

The enterprise agreement

B2B contract, data-processing agreement, security terms. The institution owns its data; exit terms are explicit.

Patient → clinical capture

Tier 1 — care & quality

Structured note, case record, team access, quality review — covered by the hospital's updated procedural consent. We provide the model clause.

Patient → extended use

Tier 2 — teaching & portfolio

Teaching clips, portfolios, training libraries require explicit consent. The clinician marks the case; the platform enforces the restriction until consent is confirmed.

Security · governance · deployment

Answered before you ask.

Identity & access

  • Enterprise SSO & directory integration
  • Role-based access — surgeon, resident, quality, IT see different scopes
  • Consent-tier enforcement at the query level
  • No PHI on personal devices; media never leaves the platform

Audit & governance

  • Complete audit trail on every record, view, and export
  • Every recommendation logged with its evidence
  • Retention policies configurable to your requirements
  • Data-subject-rights workflows built in

Deployment & integration

  • Cloud or private-cloud; regional data residency
  • EHR integration on your terms — we complement the system of record
  • Works alongside PACS, scheduling, existing video hardware
  • Disaster recovery with documented RTO/RPO
The compliance argument

We don't replace your stack. We make it structured, secure, and compliant.

Send us your security questionnaire or DPA — we answer architecture diagrams, data-flow maps, and policy docs directly, in parallel with the pilot conversation.